Shipping Policy

At Amy Equip, we are dedicated to ensuring your shopping experience is seamless from order to delivery. Please take a moment to review our shipping policy for all the details regarding shipping costs, delivery times, and handling procedures.

1. Shipping Costs

Shipping Charges: Shipping costs are calculated based on the destination, size, and weight of your order. Shipping charges will be displayed at checkout before you complete your purchase.
Free Shipping: We offer free shipping for orders above a certain amount (please specify the amount, e.g., $50 or equivalent). This is applicable to both local and international orders.
International Shipping: We provide worldwide shipping to multiple countries as we are diversifying our geographical reach. Shipping costs for international orders will vary depending on the location.

2. Delivery Times

Processing Time: Once your order is placed, it will typically be processed within 1-2 business days.
Domestic Shipping (within [Country Name]): Standard delivery times are 5 to 7 business days.
International Shipping: Delivery to international locations is also typically within 5 to 7 business days, depending on the destination. Please note that customs and import regulations may impact delivery times, and delays could occur.
Tracking Information: Once your order is shipped, you will receive tracking information via email so you can monitor the status of your delivery.

3. Handling Procedures

Order Confirmation: After your order is placed, you will receive an email confirming your order details.
Packaging: We take great care in packaging your items securely to prevent any damage during transit. All products are packed according to their size and fragility.
Delivery Issues: In case of delivery issues such as missing or damaged items, please contact our customer support team immediately. We will assist you in resolving the problem.

4. Cash on Delivery (COD)

Payment Method: We accept Cash on Delivery (COD) as the only payment method for all orders. You will pay the full amount in cash to the delivery person when your order arrives.
COD Availability: COD is available in select regions and countries. If COD is unavailable in your area, we will notify you during the checkout process.

5. Customs and Duties

For international shipments, customs duties, taxes, and import fees may apply depending on the destination country. These charges are the responsibility of the customer, and we recommend checking with your local customs office for specific details regarding your order.

6. Shipping Restrictions

Restricted Areas: Some remote or restricted locations may have longer delivery times or may not be eligible for shipping. If we are unable to ship to your location, you will be notified before processing your order.
Product Restrictions: Certain products may have shipping restrictions to specific countries due to regulatory guidelines or logistical challenges. These restrictions will be communicated to you during checkout.

7. Customer Support

If you have any questions or need assistance regarding shipping, please feel free to contact us: [email protected].